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Module 1- Clarify Job Expectations (Design Job Responsibility Profiles)
Action item Training video: Clarifying Job Expectations & Profiles Training video: Completing Job Analysis (employee) Employee Job Analysis Questionnaire (completed by employee) Manager Job Analysis Questionnaire (completed by manager) Job Responsibility Profiles...
People Plan Kickoff
Much of the time will be spent preparing for and meeting individually with your team members — an investment in their development that will start paying dividends almost immediately. Your next steps Watch the video 9 Steps to Building a Fabulous Team for an...
Thanks for the $500 🙁
More than half of for-profit employers pay out some sort of “year-end bonus” – sometimes it’s called incentive, profit-sharing, distribution, bonus checks. I heard two examples this month of employees who were actually disappointed/ mad after receiving a fairly...
Saying Thanks to Your Team this Thanksgiving
The Thanksgiving holiday (in America) is this week, and then the busy holiday season is upon us! I personally love thanksgiving—the food, the time to spend with family, the time to reflect on gratitude and what is meaningful. Many employers give out a thanksgiving...
Allergic to deadlines
When I speak with business owners and managers, they all seem to long for this illusive state of “accountability.” Typically they mean a desire to trust that employees are doing the Right Things, and are “kept in the loop” when issues arise or things are not being...
Holding onto your best team players
As a small business manager, you might think that large employers have it “easier” to keep great employees. After all, the big guys can pay more, provide more job security and career advancement, and off better benefits. Actually, I often see that despite the...
How Can I Turn Every Employee Into A Top Performer?
Top performers— We wish that every employee could be one! Some employees just start out great, do what is expected and more, and are easy to manage. You might find 10-20% of employees in this category at most employers. Average employees— Other employees come in every...
What’s The Job? Clarifying Job Expectations
Job Descriptions versus Job Responsibility Profiles: Do you want minimum acceptable or exceptional performance? Recently I asked a small business owner to provide the current job descriptions for a key office person. This is the list provided by the employee: “ answer...
The “Y” knows how to recognize! The “Story of the Black Bead”
Are you recognizing like YMCA? Let me tell you the “Story of the Black Bead.” And I challenge you to create your own simple and effective recognition program at your work! Caring, honestly, respect, responsibility—these are the 4 core values of the YMCA and this...
Engagement Driver #4- Development Opportunities
Our prior article "What Drives Engagement?" listed the top 10 engagement drivers. Three areas impact employee perceptions of available development and career opportunities (category 4): 1. Enjoy challenging work assignments that broaden skills 2. Improved my skills...