Recorded in April 2017, this webinar series includes short trainings and live interviews with host Diana Southall designed for the small business owner or manager. Our speakers share their proven client strategies to add more sales, create smoother systems, build a better team, to ultimately grow profits and have more free time. Just click on […]
Lately I have been sharing with you resources to 1) Clarify the best use of your time, 2) Create a delegation wish list of your “stop doing” tasks, and 3) Identify to whom to delegate this list. By delegating, you are creating a “win” for you AND a “win” for you high performers. Your high performers crave […]
Last week I had very similar conversations with general managers at two very different businesses. They both had teams that seemed to be less focused, productive and efficient the more time they had. One is a seasonal business where everyone works overtime for 4 months and then have very little to do during the off-season. […]
If your firm lacks these 7 systems, it creates a bottleneck that flattens sales, prevents great customer experiences, and reduces profits.
I do it, you do, everyone (except the birds and bees) does it… spend time on the WRONG things. Managers and owners spend our time coaching and training our People to be more focused, more effective, more productive… but are we? As a fan and follower of Laura Stack (the self-proclaimed “Productivity Pro”), I was […]
Many organizations are starting to realize that “prior job experience” is only one element that determines success in a job role. (Especially after we have seen new hires with “tons of experience” be less than stellar performers). Since 82% of managers are in the wrong job— mid-size and large employers are looking toward other indicators […]
Last week I was speaking with a small business owner who told me “you aren’t telling me anything I don’t know… but HOW do I get my team working together to grow the business.. HOW do I get out of overwork and overwhelm?” In a sentence, his firm lacks Accountability. But what can/ should he […]
Like exercising and eating right, most business owners express to me that they know they “should” be spending more time coaching and training their team members. When I ask why, the answer I get is “I am too busy” – but what is the real reason? Yes, even small business owners and managers sometimes don’t […]
Many organizations realize that “prior job experience” is only one element that determines success in a job role. Since 82% of managers are in the wrong job— mid-size and large employers are looking toward other indicators to use for selection, career paths, training and development.
A new software for small business owners is called “17 hats” – and I think this accurately reflects the roles of a small business owner. You are chief everything officer (sales, people, operations, marketing, accounting, customer service), cheerleader and spokesperson, and as my family says “chief bottlewasher!” (if it needs to get done, you will […]
- 8 Reasons You Don’t Have a Reliable TeamMay 15, 2017 - 1:26 pm
The (busy) life of a small business owner When you started (or joined) your business, you did a lot of work yourself. As the business grew, you added staff to take care of the daily “work” yet you never seem able to get yourself out of everyday responsibilities. Your days are busy but progress is […]