Entries by Diana Southall

8 Reasons You Don’t Have a Reliable Team

The (busy) life of a small business owner When you started (or joined) your business, you did a lot of work yourself. As the business grew, you added staff to take care of the daily “work” yet you never seem able to get yourself out of everyday responsibilities. Your days are busy but progress is […]

Small Business Catalyst Webinars

Recorded in April 2017, this webinar series includes short trainings and live interviews with host Diana Southall designed for the small business owner or manager. Our speakers share their proven client strategies to add more sales, create smoother systems, build a better team, to ultimately grow profits and have more free time. Just click on […]

Are You An Idea Hamster?

I often spend time with clients and other business owners who are full of ideas– so many they don’t know where to start, or they starting working on 2 (or 10) without much progress. Their head and office notebooks are littered with the ghosts of projects past. I heard another business owner Amy call this being […]

4 Stages of the Small Business People Pyramid

I am not clairvoyant, but I can get a quick estimate of the stage of your business based on answers to three simple questions: How many hours a week did you work in last year? How much has your profit grown in the last three years? What percent of your team are A Players? The […]

How Delegation Actually Engages Your High Performers

Lately I have been sharing with you resources to 1) Clarify the best use of your time, 2) Create a delegation wish list of your “stop doing” tasks, and 3) Identify to whom to delegate this list. By delegating, you are creating a “win” for you AND a “win” for you high performers.  Your high performers crave […]

5 Plans to Run Your Business

Remember Steven Covey’s habit “Begin with the end in mind”? There are five main plans to guide your activities and decisions to create the business you desire: 1. Strategic plan It is crucial to provide a roadmap to guide your major decisions. A simple strategic plan answers the key questions: “what kind of business do […]

Work Expands to Fill The Time

Last week I had very similar conversations with general managers at two very different businesses. They both had teams that seemed to be less focused, productive and efficient the more time they had. One is a seasonal business where everyone works overtime for 4 months and then have very little to do during the off-season. […]