According to a very informative and detailed Harvard Business Journal chapter, there are 8 different and distinct “Cultures” in organizations.
If you are looking to increase your organization’s performance in a positive way, you might choose to shift your culture to include characteristics from both Results and Caring.
Here are some excerpts from the main article, describing both types and how they can be combined:
Results is characterized by achievement and winning. Work environments are outcome-oriented and merit-based places where people aspire to achieve top performance. Employees are united by a drive for capability and success; leaders emphasize goal accomplishment
Caring focuses on relationships and mutual trust. Work environments are warm, collaborative, and welcoming places where people help and support one another. Employees are united by loyalty; leaders emphasize sincerity, teamwork, and positive relationships.
It is common to find organizations with cultures that emphasize both results and caring, but this combination can be confusing to employees.
Are they expected to optimize individual goals and strive for outcomes at all costs, or should they work as a team and emphasize collaboration and shared success?
The nature of the work itself, the business strategy, or the design of the organization may make it difficult for employees to be equally results focused and caring.
Each of the 8 culture types can be effective if properly aligned with strategy and leadership behaviors.
For a small or mid-size organization, much of the direction is set by one or two owners, and based on their personality and core values.
Clarity around the strategy, core values and then the what and how of expected results is imperative for any organization to function at it’s best. That is why many business planning frameworks, such as the One Page Strategic Plan and Entrepreneurs’ Operating System start with Mission, Vision and Values before even defining Strategy.
As Peter Drucker is credited for saying “Culture eats Strategy for breakfast…”
For more inspiration, see this Slideshare overview of 12 Reasons Culture Eats Strategy for Lunch.