If your firm lacks these 7 systems, it creates a bottleneck that flattens sales, prevents great customer experiences, and reduces profits.
Last week I was speaking with a small business owner who told me “you aren’t telling me anything I don’t know… but HOW do I get my team working together to grow the business.. HOW do I get out of overwork and overwhelm?” In a sentence, his firm lacks Accountability. But what can/ should he […]
Many organizations realize that “prior job experience” is only one element that determines success in a job role. Since 82% of managers are in the wrong job— mid-size and large employers are looking toward other indicators to use for selection, career paths, training and development.
Why doesn’t he do the job? Well, put on your detective hat to uncover the real reasons… Read the first 5- “10 Reasons Why Employees Don’t Do the Job- Part 1“ Source: Feedback/ Recognition 6. They can do it but don’t want to 7. They are rewarded for not doing it 8. They are not […]
Are you recognizing like YMCA? Let me tell you the “Story of the Black Bead.” And I challenge you to create your own simple and effective recognition program at your work! Caring, honestly, respect, responsibility—these are the 4 core values of the YMCA and this organization does a terrific job focusing their program and participants […]
Supervisors—you can’t fire yours, but you certainly can leave them… The topic of the supervisor- employee relationship has been researched and written about since “industrial psychology” started as a field. A recent book title summarize the importance of this dynamic in retaining and engaging employees, “People Leave Managers, Not Organizations.” How many times did you […]
Last month our blog discussed what is Culture and why does it matter. Essentially Culture is the attitudes, belief sets, values, written ground rules, and unwritten ground rules that set the tone of the organization and the guidelines by which employees make decisions. If you want to use the powerful force of Culture as a […]
“Every company has a culture, whether they like or not. It’s an undercurrent, sometimes silent, sometimes outspoken.” (Tom Foster management blog) Culture is the #1 factor that influences employee attitudes, actions and results and cannot easily be overcome by standard “motivational” tools (pay, incentives, performance reviews). This post is an excerpt from a report of the […]
- 8 Reasons You Don’t Have a Reliable TeamMay 15, 2017 - 1:26 pm
The (busy) life of a small business owner When you started (or joined) your business, you did a lot of work yourself. As the business grew, you added staff to take care of the daily “work” yet you never seem able to get yourself out of everyday responsibilities. Your days are busy but progress is […]