Blog
Will training help?
We have all worked with an employee (perhaps you know one now) that does not seem to ever “get” a part of the job, or who continues to struggle with something longer than expected. For example, you show this person how to create a report three times over three months,...
10 Reasons Why Employees Don’t Do the Job – Part 1
Determining the cause of a performance issue can be like being a detective– here is a list of 10 major reasons employees “don’t do the job” with possible solutions. Source: Expectations 1. They don’t know what to do 2. They think they are doing it Solution: I read...
64% more sales? What difference does one person make?
I have always been an advocate for finding and rewarding a great employee. As the People consultant who I worked with years ago was fond of saying, “it’s never the wrong time to hire the right person.” And I have examples from personal experience in my family...
Success Story
In a recent meeting with a client, we began to recap what she accomplished in the business in the last six months. Although I was involved in each step of the planning, I was pleasantly surprised to see the whole list “on paper.” During one spring and summer, we were...
If your whole crew fell in, who would you save?
I remember a vivid scene from the movie “Master and Commander” when the captain (Russell Crowe) decided to leave a sailor overboard, instead of saving the crew member but endangering the whole ship. <PS A great movie about leadership, and reminded me of the...
Resources – Video – Train 2 – Clarifying Job Expectations
8 Questions to Ask- Compensating Key Employees
As your business grows beyond just a single owner in the role of general manager, you begin to build team of managers and senior professionals. You find people who are willing to come onboard and help you build the business, and they are committed and loyal and...
Using Template: People + Performance Profiler
Fill in the names of your current team members based on a quick overall rating of their performance and (your perception) of their engagement level/ commitment to the job. Some examples: Bob is one of your top performers and he goes the extra mile to take care of your...
12 No Cost Ways to Reward Your Employees
The beginning of a new year and also that time of year when employee thoughts turn to… (well on the East Coast everyone is thinking wistfully of spring) "When am I going to get a pay increase?" Thanks to 50 years of prosperity and a small dose of influence from union...
Resources – Video – Train 7 – Recruiting and Selecting ‘A’ Players
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