Posts

9 Benefits of a General Manager in your Small Business

9 Ways a General Manager Will Benefit Your Small Business

Over the years, you built your small business on step at a time. Your hired more staff to sell and service your clients, then you added an office manager and/or an accounting manager. With each hire you expected to get “freed up” to act like an owner, not an employee. Yet you are “crazy busy” every day– getting sales, monitoring […]

diamond in the rough

Wrong manager is chosen 82% of the time

Want passionate engaged employees? Then you need a passionate engaged manager with great leadership and coaching ability. One who focuses on productivity, accountability, and also cares about and builds trust with his or her team. According to Gallup research, they say only 10% of people have the innate talent to do this, and that about […]

People Plan Leadership

6 Practices of Leadership

Hundreds of studies have demonstrated that the most critical factor that impacts employee productivity, performance, retention and engagement is the relationship between an employee and his or her direct manager. As the book title clearly states “people leave managers, not jobs” What can you do to transform your interaction and dialogue away from being a “manager” […]

Engagement Driver #3- Employee Relationship with Supervisor

Our prior article “What Drives Engagement?” listed the top 10 engagement drivers. Two areas impact employee perceptions of  their relationship with the supervisor (category 3): 1. Good relationship with supervisor   According to author James Robbins in his book “9 Minutes on Monday,” trust is the key component in a good relationship with your direct reports. He suggests a weekly […]

What Managers Think Employees Want

In a study by the Labor Relations Institute of NY, managers selected what they thought employees valued most, and then asked employees what they valued: Manager /Employee rank- Job Reward       1/ 5- Good wages 2/ 4- Job security 3/ 8- Promotion and growth 4/ 9- Good working conditions 5/ 6- Interesting work 6/ 7- Personal loyalty to workers 7/10- Tactful discipline 8/ […]