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4 Things High Performers Want From Managers

Zenger Folkman report that employees who are the most satisfied and committed work for leaders who do 4 crucial “behaviors that focus on achieving challenging goals” Inspire them to high levels of effort Energize them to achieve exceptional results Create an atmosphere of continual improvement Skillful at getting them to stretch for goals that go […]

Engagement Driver #4- Development Opportunities

Our prior article “What Drives Engagement?” listed the top 10 engagement drivers. Three areas impact employee perceptions of available development and career opportunities (category 4): 1. Enjoy challenging work assignments that broaden skills 2. Improved my skills and capabilities over the last year 3. Have excellent career advancement opportunities Many people are comfortable and happy […]

Engagement Driver #3- Employee Relationship with Supervisor

Our prior article “What Drives Engagement?” listed the top 10 engagement drivers. Two areas impact employee perceptions of  their relationship with the supervisor (category 3): 1. Good relationship with supervisor   According to author James Robbins in his book “9 Minutes on Monday,” trust is the key component in a good relationship with your direct reports. He suggests a weekly […]

What Drives Engagement?

Top ten global engagement drivers You have at least met (if not work with) someone who is NOT engaged– they show up and barely do the job. What can be a delight for co-workers and managers is someone who is “actively engaged.” Engagement is when an employee expends discretionary extra effort in their job— studies […]

Quick recognition template

Our recent blog post showed that employees desire more appreciation and recognition, so here is a quick template for you to develop your own semi-formal recognition program. (If you involve your team members in the development process, we will give you bonus points). •List 3 ABC’s (ABC- attitudes, behaviors and contributions) that would improve your […]

Total Rewards #11- Opportunity for Advancement

The perception: “McJob- a low-paying job that requires little skill and provides little opportunity for advancement” (Webster dictionary). But how wrong they are! The reality: According to a recent article by our firm’s founder Dr. Jerry Newman and McDonald’s Executive Vice President and Chief Human Resources Officer Richard Floersch, McDonald’s actually has very high employee perceptions […]

Total Rewards #10- Recognition

“Employees expect to be recognized when they do good work. Thanking employees for doing good work is not just common sense, it increases the likelihood that they will want to continue to do good work and serves as a catalyst for attracting and retaining talented employees you and your organization need to be successful.” Dr […]