Posts

9 Benefits of a General Manager in your Small Business

9 Ways a General Manager Will Benefit Your Small Business

Over the years, you built your small business on step at a time. Your hired more staff to sell and service your clients, then you added an office manager and/or an accounting manager. With each hire you expected to get “freed up” to act like an owner, not an employee. Yet you are “crazy busy” every day– getting sales, monitoring […]

Thanks for the $500 :(

More than half of for-profit employers pay out some sort of “year-end bonus” – sometimes it’s called incentive, profit-sharing, distribution, bonus checks. I heard two examples this month of employees who were actually disappointed/ mad after receiving a fairly generous bonus! Many well-meaning employers have one of these “plans” but there are two key problems […]

Allergic to deadlines

When I speak with business owners and managers, they all seem to long for this illusive state of “accountability.” Typically they mean a desire to trust that employees are doing the Right Things, and are “kept in the loop” when issues arise or things are not being done. Instead, most report that they have to […]

Holding onto your best team players

As a small business manager, you might think that large employers have it “easier” to keep great employees. After all, the big guys can pay more, provide more job security and career advancement, and off better benefits. Actually, I often see that despite the resources at large companies, the direct managers are not using those […]

Engagment Drivers #2- What is Valued?

Our prior article What Drives Engagement? listed the top 10 engagement drivers. Two areas impact employee perceptions of what the organization values (category 2): #1. “(My boss) sets high personal standards” Share what excellence and success looks like in their job (do you have any key performance indicators to discuss/ share/ track?) Hold everyone accountable to do […]

Quick recognition template

Our recent blog post showed that employees desire more appreciation and recognition, so here is a quick template for you to develop your own semi-formal recognition program. (If you involve your team members in the development process, we will give you bonus points). •List 3 ABC’s (ABC- attitudes, behaviors and contributions) that would improve your […]

How to Align Culture with Goals

Last month our blog discussed what is Culture  and why does it matter. Essentially Culture is the attitudes, belief sets, values, written ground rules, and unwritten ground rules that set the tone of the organization and the guidelines by which employees make decisions. If you want to use the powerful force of Culture as a […]

HR is not a department – it is what your managers should be doing!

Let us take a moment to describe what Human Resources Management really is. Most people think of the administrative side of “HR,” that department that handles payroll and benefits and record keeping. While important, HR administrative does not make you any money (actually costs you money to maintain) and does not help you improve your business or […]