The most important step in bringing accountability to your team — be Consistent!
If you don’t “inspect what you expect” … then some things will get done, but many will be forgotten.
One of the most persistent complaints I hear from employees of small business is that “we don’t finish what we start” and that the owners/managers are always adopting the latest book advice or stuck in chasing shiny objects syndrome.
Your team needs your consistent follow-up to help them (and you!) build the habits of professional management.
This means committing to and having your weekly (or monthly) one-on-one meetings, your monthly business reviews and your quarterly business planning sessions.
Lots has been written on the psychology of “change” and building habits– it takes 40 days, 10,000 hours of practice to be an expert, etc.
But it’s not rocket science- make a schedule, stick to it, learn from your progress, refine what works for your team and your business and KEEP WITH.