If your firm lacks these 7 systems, it creates a bottleneck that flattens sales, prevents great customer experiences, and reduces profits.read more
Most small business owners want two things from their business- a reasonable Profit for all their hard work, and the freedom to enjoy their Personal life (both in the business and outside it).
However, they often neglect the 3 other P’s that will create the Profit and Personal life they want.
I do it, you do, everyone (except the birds and bees) does it... spend time on the WRONG things. Managers and owners spend our time coaching and training our People to be more focused, more effective, more productive... but are we? As a fan and follower of Laura Stack...read more
Many organizations are starting to realize that “prior job experience” is only one element that determines success in a job role. (Especially after we have seen new hires with “tons of experience” be less than stellar performers). Since 82% of managers are in the...read more
Last week I was speaking with a small business owner who told me "you aren't telling me anything I don't know... but HOW do I get my team working together to grow the business.. HOW do I get out of overwork and overwhelm?" In a sentence, his firm lacks Accountability....read more
My first experience with recruiting was 1985. Our family business would run a short ad in the Buffalo News weekend edition and at 9 am Monday morning the phones would literally ring off the hook. Everyone in the office would frantically take down applicant's names and...read more
Scary statistic-- according to the Bureau of Labor Statistics, there are 1.5 unemployed per every 1 job opening. Now you know why you are getting a trickle of applicants to your job postings, and why you "can't find good people." When the economy really heats up, this...read more
As another calendar year winds down, many organizations are focused on a strong finish to this year and planning for the next one. Typically this centers on the financial side of the business. As you do your year-end de-briefing, why don’t you also ask yourself “What...read more
Like exercising and eating right, most business owners express to me that they know they “should” be spending more time coaching and training their team members. When I ask why, the answer I get is “I am too busy” – but what is the real reason? Yes, even small...read more
Many organizations realize that "prior job experience" is only one element that determines success in a job role. Since 82% of managers are in the wrong job-- mid-size and large employers are looking toward other indicators to use for selection, career paths, training...read more