Blog
Step 5 of 6 to Coach for Accountability – Delegate Don’t Abdicate
How often do you ask someone to do something and don't follow up? Kings and Queens don't usually abdicate their throne but managers often do when they delegate a task... This "delegation" process might sound familiar: You casually and quickly mention to someone "I...
Step 4 of 6 to Coach for Accountability – Using Dashboards
How do you know when to fill up the gas tank on your car? Or when you are speeding above the speed limit? Or your engine is overheating? Or your tire pressure is too low? Because ... every car has a dashboard -- a handy visual guide to the key things that matter to...
Step 3 of 6 to Coach for Accountability – Action Plans
This continues my 6 part series on coaching for accountability (you can read Step 1 and Step 2 here). Step 3 is to start using Action Plans: 6 Steps to Coach For Accountability & High Performance [see all 6 steps on my 1 minute video slideshare]. Most employees...
Step 2 of 6 to Coach for Accountability – Weekly Coaching
Read my last article on Step 1 to coach for accountability [clarify who does what]. Step 2 is to start Weekly Coaching Conversations: 6 Steps to Coach For Accountability & High Performance [see all 6 steps on my 1 minute video slideshare]. Your employees want and...
Step 1 of 6 to Coach for Accountability – Clarify Roles
Are you interested in everyone on your team taking on more responsibility? I mean real responsibility -- when they "own" the work, solve issues, make suggestions and even improve the process, and [the ultimate level] keep you in the loop with status updates or...
11 Reasons Why Employees Don’t Do the Job
Determining the cause of a performance issue can be like being a detective– here is a list of 11 major reasons employees “don’t do the job” with possible solutions. Source: Expectations 1. They don’t know what to do 2. They think they are doing it Solution: I read...
Replace Your Broken Annual Review with “Ongoing Performance Management”
In my last LinkedIn article, “Despite the flaws, don’t just stop your annual review”, I shared 5 articles and 3 books that explain why "everyone" hates the annual review process, BUT I cautioned just dropping this all together. When companies stopped their performance...
Despite the flaws, Don’t Just Stop Your Annual Review
It’s that time of year- yeah! The annual performance review season...when managers scramble to track, measure and discuss performance with employees, in an attempt to focused employees on key priorities and improve performance, attitude, commitment, trust and...
Do you have the Right People in the Right Jobs?
Last week I had similar conversations with owners at two very different businesses. I asked them: "Do you have Right People… in the Right Job?" If you have been in business for a few years, you start to realize that getting new customers isn’t the challenging,...
8 Reasons You Don’t Have a Reliable Team
The (busy) life of a small business owner When you started (or joined) your business, you did a lot of work yourself. As the business grew, you added staff to take care of the daily “work” yet you never seem able to get yourself out of everyday responsibilities. Your...
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